If your postal address has been changed, you should notify the Agency by fax, post, email or in person as soon as possible. You may also update your address record through the “Change of Address Service” on the GovHK website.
Quarterly repayment instalments will fall due on 1 January, 1 April, 1 July and 1 October each year, and monthly repayment instalments will fall due on the first day of each calendar month each year. If you do not receive a demand note 7 days before each due date, you should approach the Agency without delay. Non-receipt of demand notes does not exempt a loan recipient from the obligation to repay the instalment due on or before the due date.