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How to Fill up the Application Form
A. Income
B. Assets
C. Family Members
D. Medical Expenses
E. Other Matters
Notification of results/Payment
Undertaking/Deed of Indemnity
Change of Personal Particulars
Request of photocopy of submitted documents
Loan Repayment of TSFS
Notification of results/Payment
| 1 |
Q: |
Some of the applicants have already been notified of their application. Why have I not received the notification yet? |
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| 1 |
Ans: |
The Agency receives about 40,000 applications every year. Applications are received from the various institutions at different times, hence the different times of releasing application results. Secondly, some of the applicants may have to be interviewed, or may be required to provide additional information. The applications from these applicants may take a longer time to process. |
Undertaking/Deed of Indemnity
| 2 |
Q: |
What should I do if I did not submit the undertaking and deed of indemnity before the deadline? |
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| 2 |
Ans: |
You should submit the undertaking and the related documents to the Agency as soon as possible. Otherwise, the Agency will not credit the loan into your bank account. |
| 3 |
Q: |
Can a member of the applicant's family act
as a witness on the undertaking and deed of indemnity? |
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| 3 |
Ans: |
Applicant's family members, relatives or friends can act as a witness to the undertaking and the deed of indemnity. He/she should be a Hong Kong resident holding a Hong Kong Permanent Identity Card and at or over 18 years of age. Please be reminded that neither the applicant nor the indemnifier can act as a witness. |
| 4 |
Q: |
Who can act as an indemnifier? |
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| 4 |
Ans: |
Any person who fulfils the following requirements can be an indemnifier:-
- Hong Kong resident and holder of Hong Kong Permanent Identity Card;
- aged 21 or above; and
- gainfully employed, financially sound and able to supply a local business address.
(Housewives, students, part-time and casual workers will not be accepted as indemnifiers. )
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Change of Personal Particulars
| 5 |
Q: |
I have withdrawn from/deferred/suspended my study, after obtaining financial assistance from the Agency. What should I do? |
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| 5 |
Ans: |
Please inform the Agency in writing of your withdrawal/deferment/suspension. You should include your name, Hong Kong Identity Card number, the University/College you are studying, and the date of your withdrawal from/deferment/suspension of study. |
| 6 |
Q: |
I have applied for financial assistance under the Tertiary Student Finance Scheme - Publicly-funded Programmes but I have not been informed of the result yet. I will soon need to pay the tuition fee, what should I do? |
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| 6 |
Ans: |
Students who have difficulties in settling the tuition
fee are advised to approach the student affairs office of the university / college concerned. The institutions may allow the students to defer payment of tuition fee until they have received the notification of result from the Agency. Alternatively, the institutions, subject to their own policy, may provide emergency loan to students to cover the first instalment of the tuition fee. |
Request of photocopy of submitted documents
| 7 |
Q: |
Could I get back the application form and/or any documents which I have submitted to the Agency? If the answer is yes, what are the procedures to follow and will there be any charges? |
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| 7 |
Ans: |
According to the Guidance Notes of Application, all the application forms and documents submitted by an applicant are not returnable. However, an applicant could request for a photocopy of the application form and supporting documents previously submitted.
Any applicant who wishes to do so should fill in an application form which is available for distribution at -
- the reception counter of the Agency at 12/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon; or
- any Public Enquiries Counter of the District Offices.
The charges for photocopying is $1.0 per page.
When the application is approved, the Agency will prepare photocopies of the required documents within ten working days, and arrange to inform the applicant by phone or by mail the charges. The applicant has to pay the charges when collecting the document. If the applicant wishes to settle the charges by cheque, the cheque should be crossed and made payable to "The Government of the Hong Kong Special Administrative Region". |
Loan Repayment of TSFS
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Q: |
What should I do if I have not received or lost the demand note? |
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| 8 |
Ans: |
If you have not received demand not two weeks prior to the repayment due date or you lost the demand note, you can apply for a duplicate demand note by either:
- come in person at the Student Loan Unit of this Agency; or
- dial 2150 6147-9 to ask for a duplicate demand note by post.
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| 9 |
Q: |
If tomorrow is the end of the grace period for repayment and I cannot come to your office in person, how can I repay my student loan without a demand note? |
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| 9 |
Ans: |
You can refer to the repayment schedule for the amount you are required to repay and write a cheque made crossed and payable to the "The Government of the Hong Kong Special Administrative Region". You should indicate on the back of your cheque, your name, ID Number and the words "for Student Loan Repayment", and then send it to the Treasury, at P.O. Box 28000 , Gloucester Road Post Office, Hong Kong by Registered Mail. |
| 10 |
Q: |
How can I know if my autopay authorisation for repayment of student loan are ready? |
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| 10 |
Ans: |
If the payment code "06" appears in your demand note, then your repayment will be debited against your authorised account on the due date. Please ensure sufficient funds is available for the debit. |
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